Privacy and data requests

Send the request to hello@meetimely.com using an appropriate subject:

• “Privacy request – business account”
• “Privacy request – booking”
• “Report of unlawful content”

Identify the relevant email address, business page, or booking only as far as necessary. Do not send an identity document or additional sensitive information unless Meetimely specifically requests it for verification.

Business-account holders may request access, rectification, erasure, restriction, and—where applicable—data portability. Certain information may be changed or exported directly from the account.

For a booking with a real business, the business identified on the booking page is generally the controller. Contact that business first where possible. If that is not possible, contact Meetimely. Meetimely will forward the request or assist the business as processor.

Meetimely does not independently decide whether booking data controlled by the business must be deleted unless required by law.

Meetimely may request additional information where there are reasonable doubts about identity. Verification will be limited to what is necessary. Evidence that is no longer needed will be deleted without undue delay.

Meetimely responds without undue delay and generally within one month. For complex or numerous requests, the period may be extended by up to two further months as permitted by the GDPR; the requester will be informed within the first month.

A report should include:

• the exact URL of the relevant business page or item,
• a reasoned explanation of why the content is considered unlawful,
• the reporter's name and email address unless a legally permitted exception applies,
• a statement confirming that the report is accurate and complete to the best of the reporter's knowledge.

Meetimely reviews sufficiently precise reports carefully, impartially, and promptly. A report does not automatically result in removal. Affected business accounts may be informed of decisions and available remedies.

Individuals may lodge a complaint with a competent data-protection supervisory authority. Reporters and affected users also retain any legal remedies available to them.